Privacy Policy

Effective Date: 03/29/2026

Totem Training and Performance LLC (“Totem,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Service interest selections (e.g., physical therapy, personal training, massage)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on site

2. How We Collect Information

We collect information when you:

• Submit a form on our website
• Interact with our website
• Engage with tracking technologies such as cookies

3. How We Use Your Information

We use your information to:

• Respond to inquiries
• Contact you regarding services
• Provide relevant information about Totem Training and Performance
• Improve our website and user experience
• Send communications, including marketing communications (you may opt out at any time)

4. Legal Basis for Processing

We process personal information based on:

• Your consent
• Our legitimate business interests, including responding to inquiries and improving services
• The necessity to communicate with you regarding services you have requested

5. Third-Party Tools and Services

We may use third-party tools to process and manage your data, including:

• HubSpot – Customer relationship management and communication
• Google Analytics – Website analytics and tracking
• Vagaro – Scheduling, intake forms, and service management
• Quo – Communication and messaging services

These providers may collect and process your data in accordance with their own privacy policies.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic
• Improve user experience
• Understand how users interact with our site

You can control cookie preferences through your browser settings.

7. Data Sharing

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers only as necessary to operate our business and provide services.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access your data
• The right to request correction of inaccurate information
• The right to request deletion of your data
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at:
totemtrainingandperformance@gmail.com

10. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

Totem Training and Performance LLC
Bridgeville, PA
Email: totemtrainingandperformance@gmail.com

13. Communication Preferences

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

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